HARSHAW TRANE

September 10, 1996

Brandon Ebeling

RE: Our Partnership!

Dear Brandon:

I just had to drop you a note, thanking you for your contributions to our recruiting efforts the last five years. Through your efforts, we have successfully recruited several professionals to our BAS group, including two of our three current Team Leaders.

We have had some unusual situations over the years, including your effort to re-land the big fish that had already been lost by our normal recruiting procedures. I was truly amazed at how close you got our target to completely reverse his decision, in the course of a single phone call! I am now convinced that he would probably be a Harshaw Trane associate today, had we gotten you involved in the process earlier.

While we value the people you have directly recruited for us, equally important to me personally is the education I have received in the process. You are a professional in your field, and working with you has helped me sharpen my own skills on the recruiting trail. I agree with your own (less than humble) assessment of our relationship. I much prefer having you on my team, to thinking of you working with my competition!

Again, thank you for your valuable work through the years. We highly value your partnership with Harshaw Trane: past, present and future!

Best Regards,

Doug Michael

General Manager

DM/ab

Harshaw Trane Bluegrass Industrial Park

Service 1800 Plantside Drive

Louisville, Kentucky 40299-1975